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Florence Nightingale to her Nurses

Florence Nightingale

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Book Excerpt: 
. . .to them are those qualities which alone constitute real authority?

Never to have a quarrel with another; never to say things which rankle in another’s mind; never when we are uncomfortable ourselves to make others uncomfortable—for quarrels come out of such very small matters, a hasty word, a sharp joke, a harsh order: without regard to these things, how can we take charge?

We may say, so-and-so is too weak if she minds that. But, pray, are we not weak in the same way ourselves?

I have been in positions of authority myself and have always tried to remember that to use such an advantage inconsiderately is—cowardly. To be sharp upon them is worse in me than in them to be sharp upon me. No one can trample upon others, and govern them. To win them is half, I might say the whole, secret of “having charge.” If you find your way to their hearts, you may do what you like with them; and that authority is the most complete w. . . Read More

Community Reviews

Much better and more relevant to today's nurse than her better-known "Notes on Nursing." All nurses will find Florence's advice on night shift nursing, charge nurses and management, overseeing novice nurses, nursing friendships and collegiality, setting a good example for nurses and patients, and ot