The What Paramedics Want in 2024 report, produced by EMS1 and Fitch & Associates, found respondents to the 2024 EMS Trend Survey ranked leadership No. 4 in the critical issues facing EMS today (behind only retention, funding & reimbursement, and career development).

In this episode of Inside EMS, cohosts Chris Cebollero and Kelly Grayson expose the unpleasant side of EMS leadership by naming the top 10 signs of a bad manager. From communication breakdowns to micromanagement nightmares, they explore what makes some managers, well … not so great, while dishing out hard truths about inconsistent leadership, the dangers of favoritism, and the importance of empathy.

Want to know if your manager is part of the problem – or if you're on your way to becoming one? Check it out!

TOP QUOTES

• "Communication is the language of leadership."
• “When you show no concern for the employees, for their interests, you have a breeding ground for developing a toxic work environment.”
• “The true measurement of workforce success is how engaged, satisfied and productive the workforce is – nothing else matters.”
• “You need to care about these people and love them a little bit, as well.”

ABOUT THE SPONSOR Whether replacing radio reports, alerting specialty teams, or managing mass casualty incidents, Pulsara simplifies communication. Pulsara scales to meet your dynamic communication needs. From routine patient alerts to managing large-scale emergencies, every responder and clinician connects seamlessly. Familiar yet powerful, Pulsara streamlines your response, from routine transfers to regional disasters. One tool. Every day. Regardless of event. Discover more at Pulsara.com.

REACH OUT Enjoying the show? Please contact the Inside EMS team at theshow@ems1.com to share ideas, suggestions and feedback, or let us know if you’d like to join us as a guest.

Welcome to this special crossover edition of EMS One Stop and Inside EMS, recorded live at the EMS World Expo 2024 in Las Vegas. Hosted by Rob Lawrence and Chris Cebollero, this episode features insightful discussions with Dr. Ray Barashansky and Tracy Loscar, EMS Deputy Director at Matanuska-Susitna (MatSu) Borough Department of Emergency Services, Alaska.

The episode covers key themes such as leadership development, emotional intelligence in EMS, and the importance of mentorship programs like "Stand and Deliver," aimed at cultivating the next generation of EMS speakers.

• “The next generation of EMS leaders is here, and it's our responsibility to pass the torch with the lessons we've learned." — Rob Lawrence

• “We need to stop staying siloed. Growth happens when we learn from each other’s experiences and different perspectives.” — Chris Cebollero

• “Designating EMS as an essential service is critical, but without form, function, and funding, it's just words on a page.” — Dr. Ray Barashansky

• “Stand and Deliver is about giving everyone a chance to step up, present their ideas, and get real-time feedback from experienced national speakers." — Tracy Loscar

• Leadership Transition in EMS. The influx of new attendees at the Expo reflects the need to develop the next generation of EMS leaders. Rob and Chris highlight the importance of passing the torch to younger EMS professionals.

• Emotional intelligence in EMS. Dr. Ray Barashansky emphasizes how emotional intelligence impacts supervisors and leaders in EMS. He discusses his presentation on this topic, sharing insights on how emotional intelligence can shape better leaders.

• Stand and Deliver Program. Tracy Loscar introduces the "Stand and Deliver" initiative, a program that identifies and mentors emerging EMS speakers, offering real-time feedback from national experts.

• EMS as an essential service. Dr. Barashansky discusses his recent editorial about EMS being recognized as an essential service and the need for formal structure, funding and legislative support to ensure its sustainability.

• Mentorship and learning from each other. The hosts and guests stress the importance of learning from one another, breaking silos within EMS, and continuously evolving as professionals through shared experiences.

ABOUT THE SPONSOR

Whether replacing radio reports, alerting specialty teams, or managing mass casualty incidents, Pulsara simplifies communication. Pulsara scales to meet your dynamic communication needs. From routine patient alerts to managing large-scale emergencies, every responder and clinician connects seamlessly. Familiar yet powerful, Pulsara streamlines your response, from routine transfers to regional disasters. One tool. Every day. Regardless of event. Discover more at Pulsara.com.

This episode of the Inside EMS Podcast is sponsored by Verizon Frontline, the advanced network and technology for first responders. To learn more, visit verizon.com/frontline.

The 2024 anniversary of 9/11 marks 23 years since the tragic events that forever altered the course of history and the landscape of public safety.

As we move further from that fateful day, the significance of remembering and learning from 9/11 grows even more critical. For many, especially younger generations, 9/11 is transitioning from a lived experience to a historical event, making it essential for public safety professionals to ensure that the lessons identified are not only remembered, but actively applied in today's ever-evolving emergency response environment.

In this special crossover episode of the Policing Matters, Better Every Shift and Inside EMS podcasts, Co-hosts Jim Dudley, Aaron Zamzow and Rob Lawrence highlight the importance of remembering 9/11 not just as a historical event but as a continuing influence on how public safety agencies operate today.

This week on Inside EMS, our cohosts discuss a recent study out of UC Davis Health that highlights the benefits of using naloxone in opioid-associated out-of-hospital cardiac arrest response. Chris and Kelly discuss the results and debate how this knowledge could impact OHCA protocols.

Top quotes

• “If you look at the … survival of hospital discharge, the number needed to treat was 26. So 1 in 26 patients you would do this to has a chance of surviving the hospital discharge. That's pretty compelling. It's going to change my practice.” — Kelly Grayson

• “It's obviously needed information considering how bad the opioid overdose epidemic is in the United States. The numbers are compelling – the fact that this affects so many of our out-of-hospital cardiac arrests and that this actually shows pretty strong evidence of improved outcome.” — Kelly Grayson

• “We think about over the past 20 years, and now with fentanyl being part of that process, we're starting to see a lot more [drug-related cardiac arrests] and there's an urgent need for this evidence that allows us to now figure out if Narcan can make a difference in OHCAs.” — Chris Cebollero

This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit lexipol.com.